Impressive repairs
Tuesday, February 15, 2011 2:54:24 PM America/Los_Angeles
Consistently good work
Friday, December 17, 2010 9:30:33 AM America/Los_Angeles
We love to impress people
Thursday, October 14, 2010 9:59:52 AM America/Los_Angeles
AMAZING JOB GUYS!!!!!Thank you very much and have a great week-weekend !
This is the response we got after we rebuilt a North Evo with a canopy tear along the leading edge and then front to back to the trailing edge. We were able to match colors with original fabrics and replace the graphics so that the repair was almost invisible. Read MoreHappy customers keep coming back
Tuesday, July 20, 2010 2:34:48 PM America/Los_Angeles
Happy customers keep coming back
Wow... thanks a bunch guys. That's why I will always use y'all for bladder repair. Much appreciated. sincerely, Ed
Read MoreTaking care of kite bridles
Tuesday, June 22, 2010 9:22:59 AM America/Los_Angeles
AIRTIME kite will take care of your aftermarket bridle needs. Whether you're replacing a single line or a complete set, pulleys and all.
I recently had an order for a Turbo T2 full bridle system. I want to thank you guys . Everything was taken care of with professional service and was taken care of quickly. I will definitely use your company in the future without a doubt. Once again thank you. - Von B.
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Repeat customers only come back for one thing
Monday, September 7, 2009 5:00:00 PM America/Los_Angeles
Customers don't come back unless they think you provide the very best kite repair service available. We hear comments like this all the time.
Casey,
Thanks so much for the quick response. You guys did a major repair for me on a different kite and it's honestly hard tell it was even damaged. From then on I only trust AirTime with my kite repairs. I'll ship the kite out tomorrow.
Thanks, Joe
Partial Panel Replacements Always Impress
Wednesday, August 12, 2009 5:00:00 PM America/Los_Angeles
We love it when customers are blown away with the repairs we give them. Seeing as how we've been replacing partial panels and matching graphics since 2000 we sometimes forget just how impressive it is (especially when compared to a tape and sew job that is so often passed off as kite repair).
Hi,
Just wanted to say that you guys have done an OUTSTANDING job repairing the HyperType! When I received the kite, I unrolled it and almost couldn't even figure out where the rip had occurred. The seams are done very professionally, and the black markings on the red panel (to match the pattern on the rest of the kite) really mask the fact that it's a replacement panel!
Will definitely use Airtime again if I have another kite accident, and will also definitely recommend you guys to all of my kiting buddies if their kites are in need of repairs as well.
Thanks again,
Chris
People love our ticket list
Saturday, August 8, 2009 5:00:00 PM America/Los_Angeles
Our professional repairs are only matched by our customer service. We make sure you know exactly where your kit is every step of the process.
Hi Mike,
I am seriously impressed with your excellent service. I will make sure my kiteboarding friends know what a pleasure it has been dealing with you and your company. Don't hesitate to ask me for a reference should you ever need one.
With my kind regards.
Yours sincerely,
Michel
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Great Communication During the Kite Repair Process
Tuesday, July 21, 2009 5:00:00 PM America/Los_Angeles
We pride ourselves in being the driving force in the kite repair industry. We pioneered the online ticket list and feel our system is still the system to be beat. See what one of our customers had to say about it.
I am very impressed with your website and how you communicate with your clients. I am sure you hear this all the time but one more time won't hurt. You guys are great!
Thanks
Krystyna (the person actually responsible for all the holes:)
Short and Sweet
Tuesday, July 7, 2009 5:00:00 PM America/Los_Angeles
Some people are so itchin' to get back on the water they tell us how much they love our service in just a few lines.
sweet thanks bro ---- u guys rock ---- great turn around --- great correspondence ---- thanks again casey
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Kite bladder help
Tuesday, June 30, 2009 5:00:00 PM America/Los_Angeles
We find that a lot of customers just need a little advice and then they're ready to tackle bladder issues themselves. Here is one example of a kite owner that needed a little help working up the courage to address an issue in a SPRINT system.
thank you for the advise. I unzipped pulled it out and found a semi circle slit in the bladder the size of a dime. I bet I received it from the factory in this condition, as my other kite bladder repairs were always small holes. Either way I patched, it seemed to hold tight, thank you for the advice as I was hesitant to fool around with it considering it was a sprint system. Todd
Read MoreWe stick to our repair estimates (if we don't beat them)
Saturday, June 20, 2009 5:00:00 PM America/Los_Angeles
We never exceed the estimates we give you. That said we'll let you read a testimonial.
BTW,
I am very happy with your services! I haven't demolished a kite in years, and this has been a very good experience. your online process rocks, you were fast with the repair, and came in under budget!
thanks again. i had a very sick feeling to my stomach when i saw the kite wrecked, but it turned out to be not that painful.
ORANGE kite bladders are better
Saturday, May 16, 2009 5:00:00 PM America/Los_Angeles
It's hard to quantify certain performance related aspects of our products so we have to let our customers speak for themselves.
Jeff
This is Wade (last name removed). You sent me a bladder for my 10m 09 Rebel to see if it would help stiffen the airframe. After a lot of 30+ wind where I only flew my 7m I have finally got some time on the 10m. Since you sent me the bladder I found out the majority of my problem was solved by pumping the kite harder then the 6psi recommended. However the last time I flew the kite with the stock bladder I experienced the kite making noise while transitioning. It never folded up but made me nervous. Since I installed the Airtime Orange bladder the kite has been rock solid with no fluttering or bucking. My confidence in this kite has been restored which is a good thing when you kite in the red triangle. I believe at least a certain amount of stiffness could be attributed to this bladder. Thanks for everything, Wade
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